Leading through Conflict

Description

Conflict is a natural part of any workplace — but left unaddressed, it becomes a leading driver of productivity loss, absenteeism, and low morale. Leading Through Conflict gives managers and leaders the practical skills to handle difficult conversations effectively and guide their teams through disagreement toward workable solutions. 

Using role-playing exercises and real-world cases, participants work closely with the program instructor to explore the dynamics of workplace conflict and develop strategies they can apply immediately across a range of situations and organizations. The program is designed to be highly interactive — participants work through realistic scenarios rather than theory alone, so skills are practiced and ready to apply from day one back at work.

At the conclusion of the program, participants receive a Certificate of Completion from the I.H. Asper School of Business’ James W. Burns Executive Education Centre.

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